HOLIJET – PERSONAL DATA PROTECTION INFORMATION NOTICE (KVKK COMPLIANCE)
1. Data Controller
In accordance with the Law on the Protection of Personal Data No. 6698 (“KVKK”), your personal data may be processed by Holijet (“Company”) in the capacity of Data Controller, within the scope described below.
Contact Information:
Holijet
Email: info@holijet.com.tr
Phone: +90 212 000 00 00
Address: Örnek Mah. Özgürlük Cad. No:12, Istanbul, Türkiye
2. Purposes of Processing Personal Data
Your personal data may be processed for the following purposes:
• To perform reservations and travel-related services
• To provide customer support and manage service processes
• To establish and fulfill contractual obligations
• To carry out invoicing and payment transactions
• To comply with legal obligations
• To inform you of campaigns and marketing activities (with your explicit consent)
• To enhance service quality and improve user experience
• To ensure security and prevent fraud
3. Categories of Personal Data Processed
We may process the following categories of personal data:
• Identity Information: Name, surname, national ID number, date of birth
• Contact Information: Email address, phone number, physical address
• Financial Information: Payment and billing details
• Transaction Security Data: IP address, access logs, session details
• Marketing Information: Preferences, participation in campaigns
• Location Data: Based on website or mobile app usage
4. Methods of Collecting Personal Data
Your personal data may be collected through the following methods:
• Reservation transactions made via our website or mobile app
• Communication forms, email, or call center interactions
• Hotel/service provider transactions
• Cookies and other digital tracking technologies used on our website
5. Legal Grounds for Processing
Your personal data is processed based on the following legal grounds:
• Your explicit consent, in cases such as marketing communications
• Where necessary for the establishment or performance of a contract
• Where required to fulfill legal obligations
• Where necessary for the establishment, exercise, or defense of legal claims
• Where processing is necessary for our legitimate interests, provided it does not infringe your fundamental rights and freedoms
6. Transfer of Personal Data
Your personal data may be transferred to the following parties, in accordance with the KVKK and relevant legislation:
• Business partners such as accommodation providers, transport companies, and tour operators
• Authorized public institutions and legal authorities
• Technology service providers (e.g., hosting, software, IT security systems)
All data transfers are carried out in compliance with applicable data protection regulations.
7. Your Rights as a Data Subject
Under Article 11 of the KVKK, you have the following rights regarding your personal data:
• To learn whether your personal data is being processed
• To request information regarding the processing
• To learn the purpose of processing and whether it is used accordingly
• To know the third parties to whom your data is transferred, at home or abroad
• To request correction of incomplete or inaccurate data
• To request deletion or anonymization if the processing purposes are no longer valid
• To request notification of correction or deletion to third parties who received your data
• To object to unfavorable results arising from the analysis of your data via automated systems
• To request compensation if you suffer damages due to unlawful processing
You may submit your requests regarding these rights in writing or through electronic means using our contact information above.
8. Updates to This Notice
Holijet reserves the right to update or revise this Information Notice in accordance with legal changes or internal policy adjustments. Any updates will be published on our website and will be effective as of the date of publication.
