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Ana Sayfa > Privacy Policy

Privacy Policy

Privacy

Son güncelleme: 28.11.2025 13:50

HOLIJET – PRIVACY POLICY

1. INTRODUCTION

At Holijet, we place the utmost importance on protecting the privacy and personal data of our users. This Privacy Policy explains how your personal data is collected, processed, stored, and protected when you visit our website at www.holijet.com.tr and use our services.

By accessing our website and using our services, you agree to the terms and conditions set forth in this Privacy Policy.

2. SCOPE AND APPLICABILITY

This Privacy Policy applies to all services provided by Holijet, as well as all data transactions that take place through our website, www.holijet.com.tr.

3. PERSONAL DATA WE COLLECT

We may collect the following types of personal information from you:

• Identity Information: Full name, date of birth, national ID number (if required)

• Contact Information: Email address, phone number, physical address

• Transaction Data: Booking details, payment, and invoicing information

• Device & Usage Data: IP address, browser type, session duration, location data

• Marketing Data: Survey responses, campaign preferences, newsletter subscription status

4. PURPOSES OF DATA PROCESSING

Your personal data may be processed for the following purposes:

• To process and manage your reservations and provide related services

• To handle customer service operations and communication

• To fulfill legal obligations and regulatory requirements

• To deliver marketing content and promotional offers (with your explicit consent)

• To improve user experience and optimize our website performance

• To detect and prevent fraudulent or unauthorized activities

5. DATA SHARING & TRANSFER

Your personal data is not shared with third parties without legal necessity or your explicit consent. However, data may be shared in the following cases:

• With our domestic and international business partners (e.g., hotels, transportation providers, payment processors)

• With governmental authorities and judicial institutions, in accordance with legal obligations

• With service providers who offer technology infrastructure and support (e.g., cloud storage, email platforms)

All data transfers are conducted in compliance with applicable data protection regulations, including GDPR and KVKK (Turkish Data Protection Law).

6. DATA RETENTION

Your personal data is stored securely for the period necessary to fulfill the processing purposes outlined above or as required by applicable laws. Once this period expires, data is either deleted, anonymized, or destroyed in accordance with our data retention policy.

7. DATA SECURITY

Holijet implements all necessary technical and administrative measures to ensure the security of your personal data. These measures include:

• SSL encryption

• Firewalls and antivirus systems

• Access control mechanisms

• Confidentiality agreements with authorized personnel

• 3D Secure payment integration for online transactions

Despite our best efforts, it is important to note that no method of data transmission over the internet is 100% secure. Therefore, we recommend that you also take personal measures to protect your information (e.g., using strong passwords, securing your devices).

8. COOKIES

Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences, analyze website performance, and tailor promotional content to your interests.

If you prefer not to allow cookies, you may disable them through your browser settings. However, please note that disabling cookies may impact the functionality of certain features on our website.

9. YOUR RIGHTS UNDER DATA PROTECTION LAWS

In accordance with applicable data protection laws (e.g., GDPR and KVKK), you have the following rights:

• To learn whether your personal data is being processed

• To request information regarding how your data is processed

• To understand the purpose of processing and whether your data is used accordingly

• To know the third parties (domestic or international) to whom your data has been transferred

• To request the correction of incomplete or inaccurate data

• To request the deletion or anonymization of your data when the purpose no longer applies

• To request that such actions be communicated to third parties to whom your data was transferred

• To object to decisions made solely by automated systems

• To request compensation for damages caused by unlawful data processing

You may exercise your rights by contacting us through the communication channels listed below.

10. LINKS TO THIRD-PARTY WEBSITES

Our website may contain links to third-party websites. Holijet is not responsible for the privacy practices or content of these external sites. We strongly recommend reviewing the privacy policies of any third-party websites you visit before sharing your personal data.

11. CHANGES TO THE PRIVACY POLICY

Holijet reserves the right to update or amend this Privacy Policy at any time. Any updates will be published on our website and become effective upon posting. For significant changes, we will notify our users through appropriate communication channels.

12. CONTACT US

If you have any questions, concerns, or requests related to your personal data, you may contact us via the following:

Holijet
Email: info@holijet.com.tr
Phone: +90 212 000 00 00
Address: Örnek Mah., Özgürlük Cad. No:12, Istanbul, Türkiye

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